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Cycles App FAQ


A list of important settings and configurations to have a smooth user experience with the cycles application

My cycles app web browser window becomes unresponsive on certain pages from time to time. What can I do?

The cycles app requires a permanent connection to the cycle cloud services. Local browser configuration might be different and might put browser tabs into a "sleep" or "power saving" mode automatically. This causes the connection between the cycles app browser tab and the cycles cloud services to be disconnected and might result in an unresponsive state when getting back to the cycles all browser tab. To avoid this behaviour, you need to change the settings of your browser to register our cycle app URLs. The settings for Google Chrome are shown below. Configuration in other browsers might be similar.

Chrome Settings to avoid browser tab disconnection from the cycle tools